System status tracking software

From: Bert VandenBerg (bert@hymarc.com)
Date: Fri Feb 27 1998 - 00:30:49 EET


I'm looking for a computer tool to use to track the
status of our equipment (post sale):
- who have one of our systems
- what was the shipping configuration
- what is the current configuration
- what upgrades, repairs performed
- what kinds of contacts/inquiries come from this client
- who from the client's firm contacts us
 
By the way, we make a laser scanner/digitizing system.

Does anyone want to offer suggestions on tools that might be used
(we have access to PC and SGI platforms).
 
thanks

-- 
Bert van den Berg                   E-mail: bert@hymarc.com
Hymarc Ltd.                           http://www.hymarc.com
38 Auriga Dr., Unit 5                   Tel: (613) 727-1584
Ottawa, Ontario  K2E 8A5                Fax: (613) 727-0441

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