RE: Stratasys FDM 1650

From: Cooper, Ken (
Date: Tue Jul 15 1997 - 16:17:36 EEST

Hello John,

We are running a 1600 so it should work about the same.

First try hitting the reset button right next to the stop button (which
you probably already have). Then you need to run the "ssbutton" script.
 This should take a few minutes, but should clear the stop codes.
If that doesn't work, you need to make sure the 25 pin cable is tightly
attached to the FDM and the computer so that it is "talking" to the

On a Silicon Graphics; to check if your FDM and computer are
communicating you can run the "ssrun" script as superuser. Basically,
if there is no communication it will give you an error and exit the
command. If there is communication, however, there will be a command
prompt at which you should type "q" to quit out of the command.

On a PC, if you are using the "print ssbutton.pc" command structure the
only way I have seen to tell if there is communication is that it takes
several minutes to complete the process. If you type "print" and enter
immediately after entering the "print ssbutton.pc", it should show up in
the print queue. If not, you may have a bad connection.

Hope some of this helps!

Ken Cooper
NASA Rapid Prototyping

*** The more a worker gets yelled at by a manager, the more that
worker can take comfort in the fact that they are right.

>From: interact[]
>Sent: Monday, July 14, 1997 7:49 PM
>Subject: Stratasys FDM 1650
>Hi all,
>Again we have a problem with our FDM 1650 Machine, it decided to stop on
>Sunday 13th July and we have not been able to move the head or table since.
>The stop button is flashing continuously and can't be turned off, we have
>tried and reloaded software,reloaded materials and reset machine.We
>contacted our supplier here in Australia on the Monday but the only person
>who new anything about the machine was away sick, upon finding this out we
>proceeded to send an E-mail to Stratasys, and low and behold we recieved no
>E-mail back which we are not surprised about as they have not answered our
>previous E-mails. The support and backup for these machines seems Far less
>than perfect. Our company is currently looking into a further machine and
>have been concidering the FDM 8000 but we now fgeel that it would not be
>the way to go.
>If anyone out there can help us with our problem it would be greatly
>and also if anyone has a wiring diagram that they could send. Due to our
>current workload it has become extremely urgent as we have 4 weeks backlog
>of work.
>To say I am very disappointed with the tech side is an understatement
>John Croft
>Interact Plastic Services Pty Ltd
>Suite 3/98 Morang Road
>Hawthorn,Victoria 3122, Australia

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