viper laser problems

From: Lino Abreu (
Date: Mon Sep 01 2003 - 20:01:19 EEST

Hi all.

I'm writing you from a portuguese company (SolidTech)- We run
a Viper from 3d systems, and we are having some trouble with
the laser power - it is running at about 50-60 mW power.

We've had a 3d system's technician in july, but after one or
two weeks working properly, the power decreased again for
those values (and we can't afford the cost of another visit
that soon).

Does anybody know were can we get assistance (in Europe) for
the laser (it only has about 2300 hours working).

Thank you for your help

Lino Abreu
SolidTech (

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